What Is Social Proof and Why it Matters for Sales

Social proof is the psychological phenomenon that encourages people to follow the crowd.

It is human nature to believe that a busy restaurant is a better bet than an empty one…even if, by every other measure like food quality and atmosphere and cost, the empty restaurant would be the better choice. Social proof lets people off the hook. They don’t need to conduct their own evaluation. They simply trust that others know best.

Does this phenomenon have an application to successful selling? You bet. Think how you could use social proof to tout your offering.
  1. Use social media to create online buzz around your solutions to indicate their popularity. Then watch your web site’s increased activity. 
  2. Use your consultative selling training. Once you understand your client’s situation, present case studies of clients (competitors included) with similar business problems and describe your solutions.
  3. Be busy.  Just like nightclubs create lines outside their doors to attract clientele, do not be afraid to put up some hurdles between you and your clients to increase their desire to work with you.
The key is to create social proof around your offering. Make it easy for your prospect to follow the crowd and choose to buy from you.