Success
in sales does not guarantee success in sales management. In fact, the opposite
is often true. The skills needed for managing a sales force are quite different
from the skills needed for managing one’s own account. Beware of promoting your
most productive salesperson to a team leadership position…the cost could be
more than you are willing to accept.
Consultative
selling training professionals have compiled a list of the risks you take by
putting a poor sales manager in charge. Here are just a few:
- Turnover in the sales force. When salespeople lose their motivation from lack of support or direction from their manager, they move on.
- Customers lose confidence in your product/service. If there is frequent turnover, customers question not just the salespeople they deal with but also the products they sell.
- Loss of revenue. If you take a successful salesperson and put them in management, there will be less revenue from their former accounts.